> For the complete documentation index, see [llms.txt](https://docs.licensespring.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.licensespring.com/vendor-platform/importing-exporting-data/customers-import.md).

# Customers Import

Importing customers from CSV allows you to quickly upload customer data in bulk, saving time and ensuring consistency when managing customer information. This page provides step-by-step instructions for using both the platform interface and the Management API to import customer data.

## Importing Customers via Platform Interface

{% stepper %}
{% step %}

### Navigate to the Customers Import Section

* Open the `Customers` menu in the sidebar and click the `Customers Imports` tab

![Customers Imports Tab](/files/5542f0296434dc825723db70b3965faa946f7bb3)
{% endstep %}

{% step %}

### Prepare Your CSV File

* Populate your CSV file with your license data.
* There are other **optional headers** that can be included in this CSV file for more detailed configurations, such as `first_name` and `last_name`. See: [Import Customers from CSV](/management-api/customer/import-customers-from-csv.md).
* Optionally, you can download a pre-formatted CSV template to ensure your data conforms to the required structure:
  * [customers\_import\_template.95c819f1.csv](https://api.archbee.com/api/presign/1qQvw4Dswzp513JIpU4f9-fbfYPoMmkPPqxNby5YDHt-20241204-022545.csv)
    {% endstep %}

{% step %}

### Upload Your CSV File

* Drag and drop your prepared file into the upload area or click to browse and select your file. The platform accepts `.csv` files only.

![CSV Upload Area](/files/b8cdfc6dfd6b1c614f43097ac637f50d6bf585d5)
{% endstep %}

{% step %}

### Monitor the Upload Status

* Once uploaded, the platform will validate your data and display the status in the `Imports List` section.
* If successful, the status will show as `success`. Otherwise, review the error messages, correct the data, and re-upload.

![Imports List and Status](/files/f2c273a4f5d2ebd1203606569e63e9eeab65c644)
{% endstep %}
{% endstepper %}

## Importing Customers via Management API

For users looking to programmatically import customer data, the Management API provides this functionality.

More information regarding this style of importing can be found at [**Import Customers from CSV**](/management-api/customer/import-customers-from-csv.md), our page outlining the Management API endpoint for performing the equivalent action.


---

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