# License Users

This page lists all license users that have been added to a LicenseSpring account. A license user typically is added to LicenseSpring at the moment they are assigned to a given license. A license user represents an individual who can access and use a product under a user-based licensing model.

![License Users Page](/files/03107cc58445afc2d2256916d17591d2fe9bd9af)

## Searching for License Users

You can search for a license user to find all the licenses they are assigned to. The following search criteria are supported:

* First Name
* Last Name
* Email
* Phone Number

![](/files/d9f4e92a3031cb90496ae6be03221cb200318140)

## Individual License User Information

After selecting a license user, you will see the User Details screen, where you can inspect the user’s information across three main sections: licenses, devices, and user groups.

### Licenses Tab

![](/files/4c2b861f3568292ebead023a7800a2c3e919e347)

This table displays all licenses currently assigned to the user. You can view key details including:

* Created On: Date and time the license was issued.
* User: The assigned user’s email.
* Product: Name of the licensed product.
* Product Features: Specific features included in the license.
* License Type: Type of license (e.g., perpetual, subscription).
* Expiration Date: When the license will expire (if applicable).
* Times Activated: Number of times the license has been activated.
* Is Trial: Indicates if the license is a trial version.
* Status: Current state of the license (e.g., active, inactive).

{% hint style="info" %}
**Initial Password:** This is the password automatically generated when a user is first added to LicenseSpring. Users are prompted to reset it upon first login.
{% endhint %}

![](/files/82c74de05f3a9be4fa2129572892c59086476021)

### Devices Tab

Here you can view detailed information about each device where the user has activated a license. The table contains:

* Details: General information about the device itself (IP address, host name, SDK version).
* Type: Type of device.
* Hardware ID: Unique identifier for the device.
* Last Check: The most recent time the license was verified on this device.
* Status: Current status of the license on the device.
* Device Variables: Any custom variables stored for this device.
* Floating in Use: Indicates if the license is currently active in a floating license pool.
* Borrowed: Shows if the license has been borrowed from a floating pool.
* Floating Last Check: Timestamp of the last floating license verification.

![](/files/5348408057df3c8a9b2c4c848f4bdf613aa2f0fd)

### User Groups Tab

* Lists any user groups the user belongs to.
* User groups help simplify license management. On the User Group page, you can easily assign users, allocate licenses, and designate license managers.

![](/files/d4a00738fe681bef99f0dcf5b3acae511032c5d0)

## Add a new License User

Most users are automatically added to LicenseSpring when assigned a license. If a user does not yet exist in the system and you plan to assign them to a license later, you can also add them manually:

{% stepper %}
{% step %}

### Click Add License User

Open the Add License User dialog.
{% endstep %}

{% step %}

### Enter user details

Provide name, email, phone number and Metadata JSON.
{% endstep %}

{% step %}

### Confirm

After clicking the Confirm button, the user will receive an email containing their initial password.
{% endstep %}
{% endstepper %}

![](/files/e92cd0735f0cdc03a8cd1ad07cd7865e58b6690f)

{% hint style="info" %}
To learn more about user groups, including how to create them and manage licenses, users, and license managers, see the [License Manager Guide](/license-entitlements/portal/end-user-portal/license-manager-guide.md).
{% endhint %}

{% hint style="info" %}
User-Based Licensing — Learn how user-based licenses work and review best practices in [User Based Licensing](/sdks/tutorials/licensing-scenarios/user-based-licensing.md).
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.licensespring.com/vendor-platform/license-users.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.