Errors and Response Codes

Error key
HTTP code
Description

active_license_required

400

active license is required

authorization_invalid_headers

400

invalid headers value in authorization

authorization_missing_params

400

some parameters are missing in authorization: different, parameters

device_not_found

400

an active device matching hardware_id not found

hmac_required

400

hmac is required algorithm

internal_error

500

Server-side error: Internal error

invalid_api_key

400

provided api key is not valid

license_activated_max_times

400

license is already activated max number of times

license_key_required

400

license_key is missing from the request

license_not_active

400

license is not active

license_not_enabled

400

license is not enabled

license_not_found

400

license with provided license_key not found

missing_hardware_id

400

hardware_id missing in the request

missing_headers

400

some headers are missing

missing_parameters`

400

some parameters are missing in the request: different, parameters

order_id_exists

409

Order with this ID already exists

signature_mismatch

401

signature mismatch

trial_expired

400

trial period for device has expired

unknown_product

400

provided product was not found

unsupported_product_feature

400

One or more of requested product features do not exists or they are not enabled on the product

version_not_found

400

file at requested version does not exist

disabled_product

400

Provided product is disabled.

archived_product

400

Provided product is archived.

license_transferred_max_times

400

license transferred max times

licenseUserActivatedMaxTimes

400

license user has already activated license max number of times

Was this helpful?