Audit Log

The audit log is a useful table to keep track of all essential actions performed within an account, and who performed them.

Where Audit Logs Can Be Seen

In Aggregate

It can be found in aggregate by navigating to "Settings" > "Audit logs":

Platform Audit Logs

Per Individual Item

A table under each license, customer, order or product will contain logs for any action carried out on a particular item. They currently appear at the bottom of the following views:

• License detail view

• Order detail view

• Customer detail view

• Product detail view

Individual Item Logs

Actions Recorded Within the Audit Log

Here is a list of actions that are recorded when taken by a platform user:

Platform Users

• platform_user_added

• platform_user_updated

• platform_user_removed

Permissions Template for Platform Users

• user_permission_template_created

• user_permission_template_updated

• user_permission_template_permissions_set

• user_permission_template_deleted

Email Notifications

• notification_policy_created

• notification_policy_updated

• notification_policy_deleted

Products

• product_created

• product_updated

• product_activated

• product_deactivated

• product_archived

• product_unarchived

• product_deleted

Customers

• customer_created

• customer_updated

• customer_deleted

Orders

• order_created

• order_updated

• order_manager_added

• order_manager_removed

• order_deleted

Licenses

• license_created

• license_updated

• license_reset

• license_disabled

• license_enabled

• license_consumption_reset

• license_user_assigned

• license_user_unassigned

• license_features_updated

• license_deleted

• license_custom_field_created

• license_custom_field_updated

• license_custom_field_deleted

Devices

• device_reset

• device_blacklisted

• device_borrowed

• device_borrow_released

Data Retention Period

The audit log is currently indefinite.

Exporting the Audit Log

The audit log can be exported on a case-by-case basis.