End-User Portal
License users and/or license managers cannot update the customer details.
Currently possible only by using Management API here.
The intermediary user portal is accessible to those situated between the software vendor and the end user, enabling them to be identified and carry out their designated roles.
At the time of this writing, the user portal has been translated into English, Spanish, French and German. It can translate it into other languages upon request.
By default, it is possible to perform the following actions through the user portal:
- Assign/un-assign users to a user-based license
- Issue licenses and create orders (used like a reseller/distributor portal)
- Reset licenses and devices
- Reset end-users' credentials
It is also possible to customize the permissions of users to remove any of the above and add any of the following:
- Borrow licenses
- Create bundle orders
- Create orders
- Issue licenses
- Revoke devices
It is also possible to configure this portal as a Reseller or a Distributor Portal.
License managers log into the user portal.
They need to enter their email / password and the Company ID in order to Log in.
The user portal's URL can be customized to a vendor's subdomain, where then there is no need to enter company ID. Contact us for more information.
The company code can be found in the vendor platform under settings. The company code is also sent via email notification when a license manager is assigned to a license, provided an email notification was set up and configured for this purpose.
In the Vendor Platform, you can customize some parts of the user portal, such as:
- The color scheme and the logo
- Allowing end users may reset licenses in the user portal
- Allowing end users to reset licenses
- Displaying product download links
To customize the portal, log in to the Vendor Platform, and click on Settings > Portal configuration
