Two Factor Authentication _2FA_

Enabling Two-Factor Authentication (2FA) enhances the security of your account by requiring a second layer of authentication. This page provides instructions on how to enable 2FA for all platform users on the vendor account and how to complete the 2FA setup upon logging in.

Enable 2FA for platform users in the Vendor Platform

1

Navigate to Settings

• Go to the Settings section in the sidebar and click on the Preferences tab.

Preferences Tab

2

Enable 2FA Requirement

• Scroll down to the Security section.

• Click on the Enable 2FA button to make 2FA mandatory for all users within your company account.

Enable 2FA

3

Save Changes

Once 2FA is enabled, it will be required for all users during their next login.

Complete the 2FA Setup When Logging In

The next time you log in, you’ll be prompted to configure 2FA for your account. Follow these steps:

1

Install a Mobile Authenticator App

• Download and install one of the supported authenticator apps on your mobile device:

  • Google Authenticator

  • Microsoft Authenticator

  • FreeOTP

2

Scan the QR Code

• Open the authenticator app and scan the QR code displayed on the screen.

2FA QR Code Setup

• If you’re unable to scan the QR code, click the Unable to scan? link for alternative setup instructions.

3

Enter the One-Time Code

• In the One-time code field, enter the code generated by your authenticator app.

4

Provide a Device Name

• In the Device Name field, add a label to help identify the device you are setting up for 2FA (e.g., “Work Phone”).

5

Sign Out from Other Devices (Optional)

• By default, the option to Sign out from other devices is checked. You can uncheck this if you want to remain signed in elsewhere.

6

Submit and Complete Setup

• Click the Submit button to finalize the 2FA setup for your account.

• You will now be required to use your authenticator app for future logins.