Event Types & Actions

This page covers the full details of event types, statuses, field behavior, and available actions across all surfaces in Scheduled License Updates.

Event Types

Each scheduled update is tagged with one or more type chips that describe what is being changed:

Type	Description
License Update	A change to one or more license-level fields
License Reset	A reset of one or more license scopes
Feature Update	An add or edit of a product feature on the license
Feature Removal	A removal of a product feature from the license
Custom Field Update	A change to a custom field value
Custom Field Removal	A removal of a custom field from the license

A single event can contain multiple types of changes. In that case, one chip per distinct type is shown.

Event Statuses and Available Actions

Status	Apply now	Simulate	Edit	Cancel	Retry
Pending	✅	✅	✅	✅	—
Applied	—	—	—	—	—
Cancelled	—	—	—	—	—
Failed	—	—	✅	—	✅

Changes Rail

While staging changes in the scheduling drawer, the Changes rail on the right shows a live summary of every staged change, with the current value and the new value it will be set to.

The before values shown in the rail reflect the license at the time of scheduling, not its state at the time the update is applied.

Individual changes can be removed from the rail using the × on each row. Tab badges show the count of staged changes per tab.

Applying Changes Immediately

A Pending event can be applied before its scheduled time using Apply now. This applies all changes in the event immediately and moves the event to Applied.

Failed Events

When an event fails, all changes are rolled back, nothing is applied. The failed event's card shows which item caused the error.

To recover a failed event:

1. Click Edit on the failed event
2. Correct the problematic value
3. Select a new future hour (the original time has passed)
4. Click Save changes the event returns to Pending

Cancelling Multiple Events

In the standalone list, select multiple Pending events using the row checkboxes and click Cancel selected to cancel them in bulk.

Export

The Export action in the standalone list downloads a CSV of scheduled update data, including customer information. The export respects the active filters.

Exports are produced in UTC.

Audit Trail

Every scheduled update action creation, edit, cancellation, application, and failure is recorded in the license's Logs tab, providing a full audit trail of who scheduled what and when.

Availability

Scheduled License Updates is a platform feature that must be enabled for your account. If the feature is not enabled:

• The Scheduled updates sidebar link is not shown
• The Scheduled updates tab on individual licenses is not shown
• The standalone Scheduled updates page displays a Scheduled updates are not available message