> For the complete documentation index, see [llms.txt](https://docs.licensespring.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.licensespring.com/license-entitlements/portal/offline-portal.md).

# Offline Portal

URL: [**offline.licensespring.com**](https://offline.licensespring.com/)

End-users can activate and de-activate their licenses using the offline activation method using this portal.

{% embed url="<https://www.youtube.com/watch?v=mN4KiwQbNrI>" %}

## What is the Offline Portal Used for?

The offline portal is primarily useful for a few tasks, including:

* Node-locking licenses to devices that do not have a direct connection to the internet or that cannot connect to LicenseSpring via the LicenseAPI.
* Completing the deactivation process of offline node-locked licenses.
* Updating consumptions and consumption features for offline devices.

## Activating a License Offline

In order to implement offline licensing in your application, please follow these steps:

{% stepper %}
{% step %}

### Issue a license for the end user

The end user will enter the license in the application (either a key, or user credentials), and the SDK needs to be set to activate offline. For more information on how to activate offline, please check the extended options in your respective SDK.
{% endstep %}

{% step %}

### End user provides license to the app

The end user enters the license file into the app, which will unlock the application and complete the binding of the license to their machine.
{% endstep %}
{% endstepper %}

## Retrieving the License File From the Vendor Platform

Regardless of how a license has been activated, you can retrieve the license file from the vendor platform. This means that entitlements for a license can be modified and the license file will be updated. You can then retrieve the license file and send it to the customer:

{% stepper %}
{% step %}

### Find the license on vendor platform

Go to vendor platform and find the license.
{% endstep %}

{% step %}

### Locate the device

On the devices tab find the device where the offline license is located.
{% endstep %}

{% step %}

### Download the refresh file

Click on the `download license refresh file`.
{% endstep %}

{% step %}

### Save the file

Save the `license_refresh.lic` and send it to the user.
{% endstep %}

{% step %}

### End user refreshes local license

The end user enters the file into the app, which will refresh the local license file with new entitlements and changes.
{% endstep %}
{% endstepper %}

![Downlading License Refresh File](/files/3c211b922f74c44efe98c8851785e6f7a6892a8e)

## Deactivating a License Offline

The end user can uncouple the computer from the license, which generates a new file (a deactivation file). If they then upload this file to the portal above, the license will be released and can be used on another machine.

## Updating Consumption Values Offline

In order to update the values of total consumptions and total features consumption, you have to run the procedure of deactivating the license offline. The Vendor can always send a license refresh file to the user with new entitlements periodically.

{% hint style="info" %}
If you are working with a license that is of type consumption, or with consumption features, then the deactivation file will contain the cached consumptions which will be added to the usage information on the license on our server.
{% endhint %}

## White Labeling the Offline Portal

Contact us if you would like to white label the offline portal on your own subdomain.


---

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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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